Frequently Asked Questions
Please keep in mind that the information found on our website is
provided free of charge and we do not assume any liability resulting
from the information we provide. We hope this information helps, but
please note that these are just rough guidelines, and not all
possible situations are covered. Your HVAC system should be
inspected and repaired by a trained technician.
What is SEER?
SEER stands for “Seasonal Energy Efficiency Ratio”. Basically it tells you how efficiently it
converts electricity to cooling comfort. The higher the SEER rating, the more efficient the system. By federal law all units must
be a 13 SEER or higher.
What is AFUE?
AFUE stands for “Annual Fuel Utilization Efficiency”. This rating tells you how much of your heating dollars are converted to heat energy and put
into your home and how much is lost up the flue pipe. Most older furnaces are 50% to 60% efficient. This means that for every dollar you spend
for gas from your utility company, $.40 to $.50 is being sent up the flue pipe to the outdoors. Federal law mandates that all furnaces
being produced today be at least 80% efficient.
There are several furnace efficiancies with levels up to 97% efficient. Which means that for every dollar you spend on gas from the utility
company $.97 is converted to heat your home and only $.03 is sent out the flue pipe.
What type of filter should I use?
1" Pleated at the very least. Most fiberglass filters only catch about 7% of dust and dirt and are not recommended.
How often should I change my filter?
Once a month.
How long does a heating or cooling system usually last?
If you have regular maintenance and service on your unit, industry averages suggest that an air conditioner should last an average of 12-15 years
and a gas furnace should last as many as 20-25 years.
Should I just change the outside unit to save money?
No. Replacing only the outdoor unit will lower the efficiency of the unit. In fact, you can lose up to 15% of the unit's efficiency! Even worse,
your system may fail sooner than normal and most manufacturers' warranties will be voided. You should always replace the indoor cooling coil with the
outdoor unit.
Would a bigger sized air condition system perform better?
No, you don't want your air conditioner to be too big. Air conditioners control the comfort level in your home by cooling the air and by removing humidity.
An oversized air conditioner will cool your home faster, but it will use more energy and will not remove humidity adequately. A unit that is too big for your home will have short run cycles. It may take only a short time to cool the air, but the unit shuts off before enough air blows across the indoor coil where moisture condenses into water and drains from your system. Too much moisture left in the air can lead to mold and mildew problems.
These short run cycles also mean your system starts and stops more often which uses more energy and causes a lot of wear and tear. An air conditioner operates more efficiently during long run cycles.
The same holds true with heating systems. An oversized furnace will warm the house quicker, but it uses more fuel and causes greater temperature swings in the home.
Why is a system with matched components so important?
A matched system is important for a variety of reasons. One is comfort. When all your components are properly sized to your home,
you can control exactly how much heating or cooling you need so you can relax. Also, a properly sized matched system enables every component to perform as designed, meaning proper cycle
times are maintained, humidity is controlled, and system sound is minimized.
Another reason matched systems are important is efficiency. Most systems people buy are too large for their homes, which uses more energy than needed for your home. A matched system outlined by a dealer who
has completed a load calculation for your home provides just the right amount of heating and cooling you need so you get the most value for your utility dollar.
How can I reduce my energy cost?
Cooling
Turn up the temperature - To save electricity during the summer, set the temperature above 75° as every degree below this will add an extra three to five percent to your energy bill.
Install ceiling fans – Change the direction of airflow on your ceiling fans. In the summer, the blades should operate in a counter-clockwise direction as a way of creating a nice, gentle wind.
Have an annual maintenance performed – Having an annual maintenance performed on your air conditioner by a licensed technician will help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Don't block vents in well-used rooms – Keep your supply and return air vents free of objects like blinds, carpets or furniture so your air conditioner can operate efficiently and there is even cool air distribution.
Close vents in less-used rooms – By closing the vents, you won't be spending money cooling rooms that are used less.
Heating
Upgrade to a high-efficiency furnace - New high-efficiency furnaces use up to 50% less fuel than an older system. It can save you up to 25 per cent of your home-heating costs in one year, and within a few years, you'll have recovered the initial cost of replacing/upgrading your furnace. Choosing a model with an energy efficient motor can save 20 to 50 percent of the energy needed to continuously operate a fan motor. Let us show you the advantages of replacing your old furnace today.
Have an annual maintenance performed – Having an annual maintenance performed on your furnace by a licensed technician will help ensure it operates at its peak efficiency and catches any potential breakdowns before they occur.
Install a programmable thermostat – A programmable thermostat enables you to control your home's temperature when you're away or asleep. For every 1° you lower your thermostat for seven hours per day, you save one percent on your heating bill.
Don't block vents in well-used rooms – Keep your supply and return air vents free of objects like blinds, carpets or furniture so your furnace can operate efficiently and there is even heat distribution.
Close vents in less-used rooms – By closing the vents, you won't be spending money heating rooms that are used less.
Install ceiling fans – Change the direction of airflow on your ceiling fans. In the winter, the blades should operate in a clockwise direction helping to push the warm air from the ceiling down into the room.
What are the advantages of equipment with variable speed fans?
Variable speed fans operate on a simple principle: they are able to spin at different speeds depending on the heating and cooling needs of your home.
Usually, they operate at lower speeds, delivering a steady, reliable stream of warm or cool air to your home. This helps control humidity levels,
utility costs and system noise. When conditions become more extreme, the fan speed increases so that the system can meet increased demand, guaranteeing
that on even the hottest days or coldest nights, your comfort needs will be met.
How does 2-Stage heating or cooling work?
2-stage cooling is a method of cooling that can better manage the cooling of your home while outdoor temperatures are changing. It can also better maximize indoor comfort and energy efficiency. 2-stage cooling systems are typically the most energy efficient systems out there.
2-stage cooling can be done by having one unit with two compressors, one small and one large. The small one is typically capable of putting out about 50% the capacity of the larger one. The second way to have 2-stage cooling is to have a single scroll unloading compressor. This compressor can unload its capacity down to about 66% of maximum capacity. Both these methods of getting 2-stage cooling allow the unit to run at a lower stage when the high stage is not needed. By doing this, energy is saved.
2-stage heating has the same principle as 2-stage cooling. It allows the unit to adjust itself based on the amount of heating that is necessary. 2-stage heating is a good way to save on heating costs.
A heat pump system would have two different sized compressors, a small and a large one. The compressor that is used at a given time would depend upon the need. If only a small amount of heating is necessary, the smaller compressor would be used to save energy. The large compressor would only be used when a large amount of heating was needed.
A gas furnace that is 2-stage has a modulating gas valve that regulates gas flow depending upon the need.
Should I have my furnace and air conditioner serviced every year?
Yes. Keeping your system properly maintained will lower energy and repair costs, prevent breakdowns, and prolong the life of your equipment.
Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy use steadily increases.
What is the most efficient way to run my heating or cooling system?
Keep your thermostat at a constant temperature or use a programmable thermostat. Change your filters every month. Keep your outside units clear of leaves, shrubs, grass clippings,
etc. Have your unit serviced every spring.
How important is adding humidity to my home?
During the winter months, the air tends to be dryer(less humid). This dry air can damage the woodwork and furniture you have in your home as well as zap the moisture from our skin.
You may notice your home creeking and squeeking a little more in the winter months. This is caused by the framing and all other wood products built
into your home drying and shrinking due to the lack of moisture/humidity. Dry air even makes you feel cooler because your body senses heat as a combination of temperature and humidity.
Adding humidity to offset this drying process will improve your comfort as well as preserve the woodwork in your home. As an added benefit, you may actually be able to lower your thermostat
a couple of degrees. You will not only feel warmer but you may actually lower your heating bill!
How can I improve indoor air quality?
With a high efficiency air cleaner, you can remove up to 99% of the pollen and spores that find their way into the home. There is also a
great reduction in household dust, dirt, smoke, and other air pollutants. Your indoor air will become cleaner and fresher while reducing the
allergens and dust that circulate throughout the house. With a whole house humidifier, you can relieve the irritating discomfort of dry indoor air.
The humidifier reduces itchy skin, scratchy throats, static electricity, and damage to your furnishings and woodwork. Since humid air feels warmer
than dry air, you do not have to set the thermostat as high to feel the comfort you want. A lower thermostat setting will
reduce the costs of your energy bill. We offer a complete line of indoor air quality products to meet your needs. You can learn more about air quality
by visitiing the EPA website and reading their introduction to Indoor Air Quality (IAQ)
here.
How do UV Lights work in purifing the air?
Light produced by UV lamps penetrates the cell walls of micro-organisms present in your air handling system and alters the DNA
molecule causing cellular damage, either killing the cells or preventing them from reproducing.